Cookie Policy

1. Introduction

This Cookie Policy explains how MailBeast (“we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit our website at mailbeast.ai or use our platform (collectively, the “Sites”). This policy should be read alongside our Privacy Policy, which explains how we collect and use personal information.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their sites are being used.

Cookies can be “persistent” (remaining on your device for a set period or until you delete them) or “session” cookies (deleted when you close your browser). They can also be “first-party” (set by the website you're visiting) or “third-party” (set by other services used by the website).

3. Categories of Cookies We Use

Essential Cookies

These cookies are necessary for the Sites to function properly and cannot be switched off. They are usually set in response to actions you take, such as logging in, setting preferences, or filling out forms. Without these cookies, the Sites would not work correctly. Essential cookies include:

• Authentication and session management
• Security features (CSRF protection, fraud prevention)
• Load balancing to ensure service availability
• User interface preferences and settings

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Sites by collecting anonymous, aggregated information. This allows us to improve our Sites and measure the effectiveness of our content. We use these cookies to:

• Measure site traffic and usage patterns
• Understand which pages are most and least popular
• See how visitors navigate around the Sites
• Identify and fix errors or performance issues

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, or region. If you do not allow these cookies, some or all of these features may not function properly.

Marketing Cookies

These cookies may be set by us or our advertising partners to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.

4. Third-Party Cookies

Some cookies on our Sites are placed by third-party services that appear on our pages. We do not control the placement of these cookies. The third parties we work with include:

• Stripe: Payment processing and fraud prevention
• Google: Analytics and site performance measurement
• Cloudflare: Security, performance, and content delivery

Each of these providers has their own privacy and cookie policies. We encourage you to review them for more information about their practices.

5. Other Tracking Technologies

In addition to cookies, we may use other similar technologies:

• Local Storage: We use browser local storage to store preferences and session data that persists between browser sessions.
• Pixel Tags/Web Beacons: Small graphics embedded in emails or web pages that help us track opens and engagement. Our email tracking pixels are used solely to provide campaign analytics to our customers.

6. Your Cookie Choices

You have several options for managing cookies:

Cookie Consent Banner

When you first visit our Sites (where required by law), you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these options in your browser's “Help,” “Tools,” or “Preferences” menu. Common browser cookie management links:

• Chrome: chrome://settings/cookies
• Firefox: about:preferences#privacy
• Safari: Preferences > Privacy
• Edge: edge://settings/privacy

Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to be tracked. Because there is no accepted standard for how to respond to DNT signals, our Sites do not currently respond to them.

Opt-Out Tools

You can opt out of interest-based advertising from participating companies through:

• Network Advertising Initiative: optout.networkadvertising.org
• Digital Advertising Alliance: optout.aboutads.info
• Your Online Choices (EU): youronlinechoices.eu

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our Sites may not function properly. Essential cookies cannot be disabled as they are required for the Sites to work. Disabling other cookies may affect:

• Your ability to stay logged in
• Personalized settings and preferences
• Some functionality of interactive features

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us via MailBeast Support Chat.